Contact

What's helpful to include

• Bug reports: what you were doing, what you expected, what happened, and which browser you're using.
• Airline corrections: the airline name, the corrected limit (kg / lb), fare class, and a link to the official source where possible.
• New item suggestions: the item, a baseline weight in grams or ounces, and the category it should live under.
• Feature ideas: short description of the use case — we ship the small stuff fast.

What we can't help with

We're not affiliated with any airline. We can't change your booking, refund excess baggage fees, or override the limit a carrier applied at the gate. For any of that, you'll need to contact your airline directly.

Press

Writing about budget travel, packing, or aviation? Use the email above and mention "Press" in the subject line.